We help Financial Institutions create an elite customer transaction experience by offering ATMs (automated teller machines) and TCRs (teller cash recyclers).
We offer solutions for financial institutions of any size to support them in:
- Increasing overall productivity
- Strengthen customer relationships and customer satisfaction
- Increasing revenue growth by engaging customers with the appropriate tools
- Ensure security and reliability and
- Reduce operational costs
ATM
Cash Only and Full-Function ATMs
Most transactions that occur at the teller counter consist of check or cash. Hyosung ATMs are the perfect solution to provide your customers the opportunity to perform these transactions more quickly and efficiently.
If you would like to provide your customers with convenience during or after business hours, contact us at 800.439.0087 or by using our online contact form.
Assisted Self-Service ATM
Raise the customer experience bar with a Hyosung Self Service Banking Solution.
With a self-service machine, financial institutions can integrate the branch experience with consumer choice interactions in mind (self-service or with the help of on demand video assistance.
Deploying self-service ATMs provides your employees the opportunity to support and engage their clients with more than just hand-to-hand transactions. Provide them with the tools to maintain extensive customer service as well as discuss other banking opportunities.
If you’d like to reduce the cost of teller transactions, create lower costs for processing while enabling increased product sales and revenue growth. Then contact us at 800.439.0087 or by using our online contact form.
Teller Cash Recyclers
Speed Up Customer Service and Improve Employee Productivity with Teller Cash Recyclers
Your customers live in a world of instant gratification. As the current generation ages, this trend will only intensify. To best meet your customer’s needs, consider using a teller cash recycler to help your tellers count your customer’s funds.
How long do your customers have to wait while your tellers count their funds? Probably somewhere around 30 seconds or so, but what if you could cut that time to 10 seconds or less?
Not only would meet their expectations for fast service, but you might also exceed their expectations. This leads to a higher satisfaction with your financial institution, and ultimately, more direct business from that customer and from the people they network with.
Although teller cash recycler’s main benefit is increased customer satisfaction, it helps improve employee efficiency too. Your employees then have additional time to complete more similar tasks, or focus on new ones entirely. Consider the practical applications this could have at your financial institution.
We help you develop teller cash recycler solutions customized especially for your financial institution. Our experienced professionals discuss the various options with you and help you implement one that fits within your budget.
If you don’t currently have teller cash recyclers in place at your financial institution, consider the difference it could make. How much revenue could you save with the additional employee efficiency and increase customer satisfaction rates? For many financial institutions, these changes could be substantial.
If you would like to increase customer satisfaction, long-term revenues, and employee efficiency, contact us at 800.439.0087 or by using our online contact form.